I would recommend it more for families, but regardless, it is a great place. When our kiddo would be sleeping in the main room with the a/c we would want our door closed a bit for privacy that means we get no a/c. Most staff weren't very helpful. Review tags are currently only available for English language reviews. We also noted that the maintenance manager was the staff member who was working on the heat in the bathroom of your studio unit and we apologize that we could not fix this issue immediately. The property's stunning surroundings provide a gorgeous natural backdrop all year round, whether you're planning a summer soiree or white winter wedding. Fortunately, we are also in the middle of a renovation cycle of our East units, this includes new paint, new carpet and additional carpet padding for noise mitigation. I am writing this review not to hoping get the money back, but to share with you, so that many ofWe went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. It sounds like you stayed in our West hallway, which is currently undergoing some major renovations including new large format commercial windows for better weather proofing and additional light, I can honestly say these are significantly improving the hallway space. Ask maryellenc602 about Steele Hill Resorts, Fantastic Resort for Families, Even Those Without Kids, Ask kristengQ3516GK about Steele Hill Resorts. I will be sure to pass your feedback about the room on to our Housekeeping Manager.I am glad you enjoyed the food from the Hilltop Restaurant. Will 100% be back again! . oh and I think my grandmother had one just like it when I was growing up. Please see our partners for more details. Room #38, the kitchen and the Carriage House are said . 2023 FrightFind, All Rights Reserved. I will let the food and beverage manager know you had a positive experience. Thank you for staying with us. I miss the days when customer service existed and they would try to keep your business. Instead, we walked through well-worn hallways to a foul-smelling room that looked as if it had not been updated in 25 years. I am 8 months pregnant, and we have a two year old, so we had asked for a room close to the large indoor pool. The pool was okay, but we walked in darkness through hallways to get to it. So, the resort is not very well located to make up for shortcomings. So I got an odd call, from a Steele Hill Vacation Club. While not on the same caliber as our new south building inventory, many guests are quite satisfied with these suites. It included a full kitchen and two bathrooms but no tubs, only shower stalls. The lack of tubs is why I docked a star. Our West Townhouse units are a great spot for families looking for plenty of space with easy access to the amenities center. I stayed in the west side hotel room 7B,, on top of the hill with just myself and my daughter. Is parking available at Steele Hill Resorts? I was basically charged $400 for a bed in a mediocre room with no explanation other than well, its vacation week when the rates on every site were less than $200 (other than the room for 6). Also, the landscaping design and maintenance were immaculate. From Large Two Bedroom units overlooking Lake Winnisquam and Lake Winnipesaukee to cozy, freshly renovated Lodge Suites in the original inn building with king sized beds, flat-screen TVs and kitchens. The rest of our experience was pretty good, but you two definitely ruined what was an otherwise nice weekend. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. Call Center Representative - $750 Sign-On Bonus 09/19/2022 - Telemarketing. I also noticed that many of the resort's employees did not greet me or acknowledge me as I passed them in hallways and on walkways around the property. We asked for an upgrade, but were told there were no other rooms available. Overall, we enjoyed our stay. They have Starbucks coffee available by the cup in the on-site Market. They had nearly sold us on it, but we had a commitment to meet somome and asked for their offer point blank so we could consyit. I personally oversaw the creation of this accommodations page to ensure guest had an opportunity to fully understand the different inventory that we offer up at Steele Hill. In 1978 he was joined by his youngest son William and his oldest son . The location is spectacular. $211. Restaurant had good views and food was good (chicken parm and spaghetti).Cons Steps leading to the room were constantly wet, which is a bit of a slipping hazard. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Search Nearby Haunts. Those who are considering staying there should know one main thing - there are two separate resort building areas - one at the top of the hill, and one at the bottom of the hill. We stayed here during the last week of June 2013. Once the curtain was open, I noticed a nice glob of chocolate something stuck to the curtain. We understand that the cost of dining at the Hilltop Restaurant can be a concern, but we strive to offer a range of dining options at varying price points to meet the needs of our guests. Both nights we stayed, we ate dinner at the restaurant, which had delicious food. current_rating_star_on('7606',0,'0 ratings'); 310 Mount Washington Hotel Rd, Carroll, NH 03598, USA, Joseph Stickney built the Mount Washington Hotel in 1902 to cater to the rich and famous. What an amazing sunrise photo that you were able to capture, thank you for sharing! We had no balcony or fireplace which were shown on website, and the room hadn't been updated from the 80's look. Fireman Sam was first broadcast on BBC One on 17 November 1987. I will also let the food and beverage manager know that you had a positive experience while dining at the Hilltop Restaurant.In terms of the wet stairs and construction, June was uncharacteristically rainy in New Hampshire. We are happy to hear that you enjoyed your accommodations along with the incredible views. We pay a lot for our fees, wouldnt you think that they would take care of us???? I shared my experience with 2 staff members, who confirmed it was haunted by a man who was murdered on . We are sorry to hear about the inconvenience with the maintenance technician and the cleanliness of the oven in your unit. Our specter crew has this haunt in processing and will be updating its information shortly. We made friends and saw their room at the upper building, and it was nicer, but the cost was even more astronomical. The stairs to 2nd floor are actually like to a 3rd floor due to high ceiling in lobby. This property boasts great amenities such as a free 9-hole golf course, indoor and outdoor pools . This provides us with a substantial amount of flexibility to match room layout and amenities to our guests needs, but it does require the trade-off of having an extra door to access the unit. We didn't dine at the Hilltop Restaurant as the prices were very expensive for a casual resort. Thank you for choosing Steele Hill Resort for your recent family getaway and for taking the time to share your feedback. Without knowing we all got up at different times looking for where the screams were coming from and were unable to pin point where they were they were. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Every room at the resort has a balcony with spectacular views. The pool, although smaller than we had expected, was still very fun. The walls are also extremely thin. SHW. The reality is you are paying a lot more money than you expected for vacations. Hiking trail had a section of un-mowed grass, which was filled with ticks (several on the kids and us) and should have been maintained better. 3 out of 5. I appreciate your patience in relation to this construction.I am glad you enjoyed the activities. I agree that the stairwells need some attention to prevent this from happening during rainy periods. Sharon, I stayed at steele hill resort up on the hill in hotel room 7B, west side and heard a door slam which instantly prompted me to look out the peak hole, and I saw a dark black figure of a man with 2 red horns coming out of his head. We take guest feedback very seriously and always request that any problematic experiences be brought to the attention of management during a guests stay so we can try to assist while guests are on property. The view was of a parking lot. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I think we had the worst room--or are they all this bad? It sounds like something I would actually use, but a lot of the information I'm finding online is vague and it seems a . Anyone is welcome to visit the accommodations page on our site and view both the picture slideshows and the videos we have produced for each room type. For the price paid, not a good value.Housekeeping staff neglected to make up my room on one of the days during my stay. Destinations. Taxes and fees that are shown are estimates only. Let me start by saying we were offered a "free weekend" since a friend of our recently purchased a timeshare. And we were very very disappointed. We chose Steele Hill because they participate in the RCI trade for Disney Vacation Club members. We are glad to hear that you found our Hilltop Restaurant, Market Convenience store, and the exclusive fitness center to be a great addition to your stay. Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. We were extremely disappointed after looking so forward to visiting here. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were in the west end nearest the pool. I purchased a Groupon deal for a two night stay at Steele Hill Resorts and decided to use it for a weekend in May to celebrate my boyfriend's birthday. Sincerely, Rob Robillard, General Manager. I understand we did not deliver the experience you were looking. We will thoroughly review each issue that was raised within your review, and seek to improve our services going forward. 26.5 miles from Bartlett, NH. Many of Steele Hill's rooms, suites, and townhouses provide exquisite views of the Belknap Mountain Range and Lake Winnisquam. We appreciate your business and hope you would consider staying with us again in the future.Sincerely,Rob Robillard, General Manager, This is the version of our website addressed to speakers of English in the United States.
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