By providing you with the ability to apply for a credit card or loan, we are not guaranteeing that your application will be approved. Finder Wallet operates the Finder Apps digital asset trading and wallet services. Apart from any interest investors may have in Westpac term deposits, Westpac securities or the BT Invest CMA acquired through the BT Panorama products, an investment in a Super Product or a BT Panorama product or BT Margin Lending Margin Loan is not an investment in, deposit with or any other liability of Westpac, any Division of Westpac or any other company in the Westpac Group. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. Our Privacy Statementexplains how we use cookies. She covers all areas of personal finance, and her areas of expertise are superannuation, banking and saving. BT Academy provides access to the latest ideas, trends and reports to help you realise new opportunities and assist with supporting your practice. . Email . @seraphim21 wrote:. Level 11, Tower Two International Towers Sydney Hi@KH1 sorry that you have not received your equipment. If we need some additional time to get back to you, we will let you know. Invalid passcode. Access the latest product updates, training and client resources on the BT Panorama user hub. This could be that they send out an engineer or they can call you back with some tips to try if they think you dont need one. Sorry, we dont support new setups via the app anymore. (charged by the fund manager), 0.34% p.a. Once we receive your form, well write to you confirming the amount you can claim. Want to write to us? Target Market Determinations for our products can be foundhere. For corporate enquiries only - call or write to us at our registered office: BT Group plc If we have not lived up to this promise and you have a concern or complaint, we want to listen and ensure your issue is dealt with in a fair and balanced way. We use cookies for security purposes, to improve your experience on our site and tailor content for you. Once youve contacted BT about switching, theyll give you a switching date and sort the rest for you and your BT Smart Hub will be sent through the post and BT will text you when its time to get set up. 1300 881 716 Individuals should seek their own independent financial advice and consider the appropriateness of any financial product in light of their own circumstances and needs before making any investment decision. Keep me signed in. You should give at least one months notice to make sure theyre all ready for when you move in. If you normally pay via PayPoint and cant get to one in time, you can pay your bill in another way, including: If you dont pay your bill, youll be charged 7.50 and you run the risk of your service being disconnected or restricted. BT Super investment options You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. I need to contact BT about a guaranteed speed issue but I can only find an option of a phone number or an online live chatI have autism and greatly struggle with talking on the telephone and find email a lot less distressing and easier to followIs there a customer service email address?? on Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. BT Super Invest is part of Panorama Super. How much youre charged depends on how long is left on your contract. If you decide to apply for a product or service through our website you will be dealing directly with the provider of that product or service and not with us. Please go to I'm a BT Business customer. Please find belowinformation on how you can buy some of BT's surplus assets. Please do not click on any links. Why Westpac is giving away its $37 billion BT super business Elizabeth Knight Business columnist April 21, 2022 3.59pm Normal text size Larger text size Very large text size Westpac investors hoping for a windfall when the bank gets out of its superannuation business BT are set for disappointment. The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. The simplest way to resolve a complaint may be discussing it with us by phone. Im a pensioner aged 70yrs. Because of this you should, before acting on this information, consider its appropriateness, having regard to your objectives, financial situation and needs. any inaccuracy in such information. We encourage you to use the tools and information we provide to compare your options. This helps us to provide our website to you for free as a customer. 17h39, https://bt.custhelp.com/app/contact_email/c/1885. We use cookies for security purposes, to improve your experience on our site and tailor content for you. If youve decided to switch to BT broadband, there are two ways you can go about this. However, we aim to provide information to enable consumers to understand these issues. You can securely upload supporting documents if you wish. BT Help | Get support with BT products and services | BT Help Help and support Having problems watching or accessing Sport? If youre checking your speed through the app, you should press speed to your hub and speed to your device. Orders and upgrades . BTPS and BTFM are subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 (Westpac). If something goes wrong with your broadband package, you might want to make a complaint to BT. Below are some links to BT pages that deal with these conditions: Investing can help you lay the foundations for your best possible financial future by growing wealth and building financial security. Fax: 02 9274 5764, Email: Identity verification on any device using your present methods have been locked for 20 minutes. BT Super Request to transfer whole or partial balance of superannuation benefits to your self managed super fund (SMSF) BT Customer Relations 132 135 customer.relations@btfinancialgroup.com BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Super ABN 39 827 542 991 RSE R100132. We can also provide you with general advice and factual information on about a range of other products, services and providers. It does not constitute tax advice and is based on current tax laws and our interpretation. Lending criteria apply to approval of credit products. BT platforms provide one place to manage your clients' investments, SMSFs, super and insurance, supporting you and your clients to manage their wealth. I have spoken to them a while back and the phones are out of stock and they have no clue when they will be back in. Your individual situation may differ and you should seek independent professional tax advice. Re: Is there a way to contact BT via email? Alternatively, you can use the troubleshooter by signing into your My BT to run your own tests and report the problem. Investment, super and insurance solutions to empower our customers to build and protect their wealth. This information does not take your personal objectives, circumstances or needs into account. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan and read any disclosure documents (such as any Target Market Determination (TMD) and/or Product Disclosure Statement (PDS)) issued by the provider before making a decision. Information provided is subject to copyright and may not be reproduced, modified or distributed without the consent of the copyright owner. Past performance is not a reliable indicator of future performance. product provider, We cannot provide you with personal advice or recommendations. If you want to talk about something we havent covered here, there are other ways you can contact BT about your broadband. Keep me signed in Help > Create new Email address > OurPrivacy Statementexplains how we use cookies. There is no need to complete a medical check or submit any forms. Post:GPO Box 5218, Sydney NSW 2001 Please note, we are a comparison website and provide general advice only. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. 1300 784 207 Adelaide SA 5001, 1800 222 790 BT looks into all of its complaints in-depth to make sure all issues are put right and that it doesnt happen again. We noticed that you have JavaScript disabled on your web browser. Access forms & disclosures and learn more from our educational resources and webinars, Managed Portfolios (SMA) - Managed Portfolio Series, Challenger annuities via Asset Administrator. What are the key features of BT Super for Life? You can find your member number online, by providing your: You can also find your member number in your online account, the mobile app or on your annual statement. Once we make a decision about your complaint, well write to you with the decision and the reasons supporting it. We closed BT Super for Life in August 2022 for new customers. BT Super member FAQs Explore BT Super Corporate employer FAQs Explore Adviser support FAQs Explore Contact us Can't find the information you need or looking to speak to our friendly team? Hello Banks are covered by a Government Deposit Guarantee. This is because this product has failed the annual performance assessment (APA) for the second consecutive year. BT calculates your cancellation fees by taking the remaining amount you would pay until the end of your contract and subtracting the costs BT save by you leaving early and 1% if your final payment is paid early. BT Super Invest Product Disclosure Statement, BT Super Invest Additional Information Booklet, BT Super Invest - Super Target Market Determination, BT Super Invest - Transition to Retirement (TTR) Target Market Determination, BT Super Invest - Pension Target Market Determination, BT Super Invest Investment Options Booklet, $12.50 per trade, or 0.11% of the transaction value (if greater), 0.04% p.a. Should we be unable to resolve your concern at your first point of contact, we will then refer the complaint to our dedicated Customer Solutions team. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. there is no online or email to contact BT currently - you need to phone 150 then billing If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. GPO Box 2861 We use cookies for security purposes, to improve your experience on our site and tailor content for you. What are the BT Super for Life investment options? Help > Create new Email address >. 12h30, there is no online or email to contact BT currently - you need to phone 150 then billing. ","anchorName":"#what-are-the-key-features-of-bt-super-for-life"},{"label":"What are the BT Super for Life investment options? 4190816, EEE producer registration number : WEE/AH0065TW, Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond, Investor Relations - for institutional investors and telcoms analysts, Responsible Disclosures - to report an in-scope security vulnerability. *Note: BT Super for Life standard insurance has a pre-existing exclusion for a specific period. They will work with you to set up a payment plan or give you a few options to choose from to avoid getting into too much debt. Current as at 19 February 2019. 21-04-2020 I have tried the BT help system but it is totally useless and goes in a loop and never gives you an answer? on These two options are detailed below. Target Market Determinations for the products are available. Your portfolio value and performance are likely to be different and will depend on the investment options you have selected and the time period over which you are invested in those options. Applicants must be between 15-64 years old for death insurance and 15-59 for TPD insurance. Full details are available on request. Please call us so we can arrange for you, or a family member, to talk to someone about your super in the language you understand best. What will my retirement age and lifestyle be? There is no charge for accepting any rollovers, however before requesting the rollover, you should consider where your future employer contributions will be paid (if your employer contributions are currently being paid to another fund) and check with your other fund(s) to determine whether there are any exit or withdrawal fees for moving your benefit, or other loss of benefits (eg insurance cover) noting that you may not receive the same type or level of benefits after the rollover. A Product Disclosure Statement (PDS) for BT Super Invest can be obtained by contacting BT on 1300 881 716 or by visiting www.bt.com.au/superinvest. On 1 August 2022, the sale of Westpac Life Insurance Services Limited ABN 31 003 149 157 AFSL 233728 to TAL Dai-ichi Life Australia Limited ABN 97 150 070 483 (TAL) completed, and Westpac Life Insurance Services Limited changed its name to TAL Life Insurance Services Limited (TLISL). Read about the information youll need to complete your account application. What has been your return over the last 10 years with the BT super fund. Beware of phishing emails circulating that appear to be from AustralianSuper asking you to click on a link to keep your password. The premiums for standard death and TPD cover range from $2.21 per month to $47.73 per month (for females) and $4.71 per month to $57.44 per month (for males). Open an account in minutes If youre ready to get started you can apply online in about 10 minutes. Account and billing. This lifestage is for members fast approaching retirement or retired, so it has a higher allocation to defensive assets (however, slightly more allocation to growth assets than the 1940s stage). 13h48. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Please check you entered your username and password correctly and try again. ","anchorName":"#what-are-the-bt-super-for-life-investment-options"},{"label":"What insurance cover is available with BT Super? It might not seem like a huge priority when you're younger, but your super portfolio is the key to a secure, comfortable retirement. Email:
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